Welcome to Oakley Car Sales website privacy notice.
Oakley Car Sales respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how Oakley Car Sales collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a newsletter or purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Oakley Car Sales is the controller and responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Our full details are:
Full name of legal entity: Oakley Car Sales
Name of data privacy manager: Tim
Email address: email@example.com
Postal address: Whittle Road Corby, Northants, NN17 5DX
Telephone number: 01536 235646
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
● Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
● Contact Data includes billing address, delivery address, email address and telephone numbers.
● Financial Data includes bank account and payment card details.
● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
● Usage Data includes information about how you use our website, products and services.
● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:- apply for our services;
- make an enquiry;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. (Please see the glossary for more detail)
● Request access to your personal data.
● Request correction of your personal data.
● Request erasure of your personal data.
● Object to processing of your personal data.
● Request restriction of processing your personal data.
● Request transfer of your personal data.
● Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
External Third Parties
● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.
● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
● Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:
(a) analytics providers;
(b) advertising networks; and
(c) search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.
Utilising social media automation via Auto.social we regularly as clockwork create branded posts to your facebook and / or Instagram timeline of vehicles we introduce into stock.
Whole transaction from part exchange to purchase explained with no pushy sales. All questions answered and really pleased with my purchase. Would reco... Read More
I bought my car from here a few weeks ago, the service was excellent, would definitely recommend... Read More
I just brought my first car from Tim and he was so helpful with every aspect of the sale. Tim kept me informed throughout everything and sent me away... Read More
I can’t recommend Tim and Oakley Car Sales enough! We were really struggling to find the right car for us at the right price. Tim offered great advi... Read More
Thank you Tim for a great service with my daughter Roxannes Fiesta... you are a man of your word and the car is great.. she is a very happy girl and w... Read More
Very happy with the car and customer service I received. Very helpful and I I would highly recommend buying from here.... Read More
Can't recommend Tim enough, so helpful and goes above and beyond for his customers ! thank you again im over the moon with my new car... Read More
Tim sold us a VW Golf and we are very pleased with it.The whole buying experience from Tim was straightforward, honest and pleasurable. Oakley totally... Read More
Tim is a genuine and friendly guy - best car buying experience I have had. Honest, genuine, fair, friendly... Read More
First class service, refreshingly honest, cars were are very well priced. Purchased a car from Tim, it was immaculate, really happy with my purchase a... Read More
Bought a Honda CRV from Oakley, where owner Tim is not at all pushy and he sorted a minor issue with the car which was reasonably priced- he has good... Read More
Great Car!! Purchased beginning November, very pleased with purchase. Owner is very nice and helpful, 1st car for new driver extremely happy wouldn't... Read More
Amazing purchase experience with Tim at Oakley Car Sales. It was a spur of the moment initial visit having been let down elsewhere, so left me slightl... Read More
Very pleased I was recommended this place! Great service and it’s so nice to actually know I have a reliable car. Lovely car and great price. Would... Read More
I bought a Hyundai Santa Fe from Tim at Oakley Car sales. It is exactly what I needed. He listened to my reasons for needing a new car and he pointed... Read More
Really happy with my purchase from Tim at Oakley Car Sales. I had shopped around and found Tim the most up front dealer. He was down to earth and hone... Read More
Second car I’ve bought from Tim. Attentive and friendly service as always. He works so hard and I have every confidence that he would support us goi... Read More
Highly recommend Oakley Car Sales, Tim was brilliant and very relaxed no pressure at all. Car is absolutely immaculate, I'm so happy. I Have been well... Read More
Great service from Tim from start to finish, open and honest about the vehicle, I couldn’t get to view, so he did a video walk round for me with no... Read More
Great, friendly service from start to finish. Bought my DS4 from this place and when the time comes for a new car I'll be looking here again.... Read More
100% would recommend Oakly Car Sales. Tim was amazing, very helpful, lovely and the whole process went very smoothly with no problems. Tim is by far i... Read More
Just purchased my first car from Tim at Oakley Cars. Service was fantastic and Tim and Jerry were super honest and helpful ⭐ very happy with my Car... Read More
First of all many thanks to Tim for selling me a lovely car. He was very friendly and professional throughout, Very pleased with the purchase. I would... Read More
Tim was very friendly and professional, he made car buying process so much simpler and easier. Very pleased with the purchase. I would highly recommen... Read More
Tim was Very friendly and approachable. Bought a Vauxhall Mokka it was very smooth buying process. Would highly recommend Oakley Car Sales - very happ... Read More
Tim was very helpful and upfront regarding the car. We are very happy with the car we bought and the price we paid. It was immaculately valeted (thank... Read More
Just purchased my second car from Tim at Oakley Car Sales. As helpful and knowledgeable as ever with the reassurance of a twelve month MOT before we l... Read More
To anyone reading reviews and deciding whether to go here for a new car I would not be put off by the 1 star review previous, from start to finish my... Read More
Great garage to deal with, friendly and honest and make you relaxed and welcome, Tim explained every detail of the car I purchased. Thank guys.... Read More
Very pleased with the Mini I bought from Oakley Car Sales. Tim made the purchase of my first car very smooth and easy, I would definitely recommend hi... Read More
Tim gave great customer service and was very relaxed in his approach. No pressure sales, just easy going chat. Needless to say we bought the car we we... Read More
Highly recommend Oakley Car Sales. Tim was extremely helpful, nothing was too much trouble for him. He was honest about the radio needing a new aerial... Read More
Great cars at good prices. Tim was so helpful and the attention to detail was second to none. He made buying a new car a pleasant experience and I wou... Read More
Professional and friendly car sales with cars priced very fairly. No messing about / hard sale, as you would normally expect when buying a second hand... Read More
I am delighted with the VW Beetle I bought from Oakley Car Sales recently. The description and photos of the vehicle were accurate, and Tim was very h... Read More
I bought a car from Tim a few weeks ago. My partner and I are so happy with the car. Works perfectly, it's very easy to drive, comfortable and it look... Read More
Tim was fantastic, he was honest open and transparent a quality which some car dealerships lack these days. Nothing was to much trouble he even drove... Read More
Really good buying experience & great quality used car. I was nervous to buy a car without seeing it in person but after speaking with Tim and seeing... Read More
Many thanks Tim, very approachable kind friendly gentleman. Were very happy with the car, and too know if we have any problems, with the vehicle , whi... Read More
Absolutely made up with our purchase from Tim last week! Very professional and very helpful. Car is in immaculate condition inside and out! So glad we... Read More
Tim was brilliant in sourcing and financing my vehicle, would recommend without hesitation. Good range of cars too!... Read More
Top service, lovely car and Tim was a pleasure to deal with. Easy service and top quality cars!... Read More
Brilliant place to buy a reliable car. Just bought a new VW polo with my partner and couldn't be more pleased with how accurate the description was, h... Read More
I’ve bought a few cars over the last few years, and this was by far the easiest and most pleasant experience! The car is superb, and finally one tha... Read More
Exceptional service from Tim at Oakley car sales. Due to my hectic schedule I did not find time to view the car but Tim was more than helpful. He took... Read More
Bought a super Range Rover Vogue SE from here. Personal service at a high level from small indy operator able to offer one-to-one service.... Read More
Oakley Car Sales provided us with excellent Customer Service. As we were 400+ miles away. The Owner was open and honest regarding the car, sending vid... Read More
Extremely helpful, explained everything I needed to know about the car in detail. I would highly recommend Oakley car sales.... Read More
Working with OCS was an open and straightforward experience & the car I purchased exactly mirrored the photos & details shown on their website. I'd ce... Read More
Wow this garage has helped me find my perfect car. When other garage’s in the area didn’t want to know All I can say is thanks Tim for getting the... Read More
Great guy, great car, great price. Tim went out of his way to provide an honest appraisal of the car, and because of the distance i would have had to... Read More
Viewed a Car online from Rep. of Ireland. Spoke with Tim found him more than helpful. Bought the car without seeing it. Have to say the car was as des... Read More
Great experience at Oakley cars Attention to detail is spot on Tim is a very helpful and very accommodating ! Just don't let him give your children to... Read More
I was looking to buy a Range Rover Sports and was looking for one from a dealership to be safe. I saw one advertised on Oakley car sales website and s... Read More
Came to view a car I found on auto trader. This was my first time viewing a car alone, I'm a female in my early twenties and was a little nervous. Tim... Read More
Highly recommended I’ve bought a few cars over the last few years, and this was by far the easiest and most pleasant experience! The car is superb,... Read More
Great service, very easy to deal with. Viewed the car, loved it and was driving it within a few days. Highly recommended. Thank you Tim.... Read More
Highly recommend, genuine honest car dealer. Simple and easy transaction, will use again in the future for sure.... Read More
Just bought a magnificent astra estate. Car was immaculate inside and out. Tim is very friendly and very very honest. Any problem with the car I was t... Read More
Just bought a new car with Tim (2nd car I have bought from him) my previous car lasted me brilliantly and was super reliable but was time for a new ca... Read More
Great car and great service, I definitely would say this garage is Highly Rated in the area. Love my Car Cheers Tim... Read More